Privacy Policy
Last Updated: May 10, 2026
Christy Crafted Covers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at christycraftedcovers.com, place an order, or subscribe to our email list.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Contact Information: Your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.
- Payment Information: Credit card and billing details processed securely through Stripe. We do not store your full credit card number on our servers.
- Order Information: Details about the products you purchase, including product type, color, size, and monogram selections.
- Account Information: If you create an account, we store your login credentials and order history.
- Website Usage Data: We automatically collect information such as your IP address, browser type, device type, pages visited, and time spent on our site through cookies and analytics tools.
- Email Subscription Data: Your email address and subscription preferences when you sign up for our newsletter or promotional emails.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery
- To communicate with you about your order status, shipping updates, and customer service inquiries
- To send you marketing emails, including new product announcements, exclusive offers, styling tips, and promotional content (only if you have subscribed)
- To improve our website, products, and customer experience
- To prevent fraud and maintain the security of our website
- To comply with legal obligations
3. Email Marketing
When you subscribe to our newsletter through our website signup form, you consent to receiving marketing emails from Christy Crafted Covers. These emails may include new product launches, exclusive discount codes, bathroom styling tips, and seasonal promotions. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. Once you unsubscribe, you will no longer receive marketing emails from us, though you may still receive transactional emails related to your orders. We use Hostinger Reach to manage our email marketing campaigns. Order-Related Communications: We may send you transactional emails related to your order, including order confirmations, shipping notifications, and review request emails. You may opt out of marketing emails at any time
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site. We use cookies for the following purposes:
- Essential Cookies: Required for the website to function properly, including shopping cart functionality and secure checkout.
- Analytics Cookies: Help us understand how visitors use our website so we can improve it. We use Google Analytics to collect anonymous usage data.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website, including the shopping cart and checkout process.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with the following trusted service providers who help us operate our business:
- Stripe: Our payment processor, which securely handles your credit card and billing information.
- USPS and UPS: Our shipping carriers, which receive your name and shipping address to deliver your order.
- Hostinger: Our website hosting provider and email marketing platform (Hostinger Reach).
- Google Analytics: Our analytics provider, which collects anonymous website usage data.
- WooCommerce: Our ecommerce platform, which processes and manages your orders.
These service providers are only authorized to use your information as necessary to provide their services to us and are required to protect your information.
6. Data Security
We take the security of your personal information seriously. Our website uses SSL encryption to protect data transmitted between your browser and our servers. Payment information is processed securely through Stripe and is never stored on our servers. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing your orders, maintaining your account, and complying with legal obligations. Order records are retained for accounting and tax purposes as required by law. If you request deletion of your data, we will remove your information within a reasonable timeframe, except where retention is required by law.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal retention requirements.
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
- Data Portability: You can request your data in a commonly used electronic format.
To exercise any of these rights, please contact us at christycraftedcovers@gmail.com. We will respond to your request within 30 days.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at christycraftedcovers@gmail.com.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at christycraftedcovers@gmail.com.
11. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit through links on our site.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Christy Crafted Covers
Cincinnati, Ohio
Email: christycraftedcovers@gmail.com
Website: christycraftedcovers.com