Got Questions?
Everything you want to know about our covers, answered clearly.
FAQs
Do you offer gift wrapping and packaging?
We are happy to offer a simple gift wrap or add a personalized note if your order is a gift at no charge to you. Leave us a note with what you’d prefer your gift note to say.
Which payment methods?
We accept credit cards, PayPal, and Apple Pay for your convenience.
Can I cancel my order?
Shipping usually takes 5-7 business days after your order is shipped..
We ship M-S so you can expect your orders to typically arrive within 5-7 days once shipped. We ship via USPS Ground Advantage or USPS Priority Mail, depending on the size of your order.
When will you be having a sale?
We are not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen. Please note that refunds are not issued on lost packages. If USPS loses or causes damage to your package, after 2 weeks, a missing/damage claim can be filed with the USPS up to $100 insurance. We can guide you to the USPS website to file the claim. We would be happy to help you with providing the necessary documentation for the claim. Christy Crafted Covers is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
How do I care for my tissue cover?
We recommend washing our items by hand with your favorite laundry detergent. Air dry only. If your item gets dusty you can freshen it up with a lint roller.
Cancellations may only be requested within 24 hours of purchase.
How long is shipping?
What if my package is lost or stolen?
Unfortunately we currently do not have a storefront and are unable to allow for local pickup. Our apologies.
I'm local, can I pick up my order?
Yes, depending on the request.
Do you offer custom orders?
We do a very limited number of sales throughout the year. If you join our mailing list, you will receive a coupon code. You will enjoy secret sales and the perks of being the first to know about new releases and all sorts of other good stuff.
Do you offer fabric swatches?
We strongly advise that you order a swatch of the fabric you’d like before purchasing, if precise matching is preferred. Slight variations in color may occur due to different monitors or phone screens.
Are your items handmade?
Yes, every item is handmade from our sewing studio in Ohio.
Contact Us
Don't see your question answered? Reach out anytime about covers, orders, or shipping.